FM360 - Vision 2030 Spark | The Art of Possibilities

🔧 1. From Reporting to Embedding: FM360’s Evolution Beyond Dashboards

“No PowerPoints. No partners. Just engineers on factory floors.”

Relevance to FM360: FM360 began by improving SLA visibility with dashboards. But for Vision 2030, it must embed engineers and analysts with FM Techs and Supervisors — not just monitor from afar. This is a call to close the loop between data and frontline context.

🡺 Implication: Adopt a “Forward Deployed Analyst” (FDA) model — analysts co-create insight on the floor, not from the balcony.

🧠 2. Shift from Requirements-Gathering to Contextual Intelligence

Traditional model: consultants gather requirements → engineers build → solution arrives outdated.”

Relevance to FM360: FM360 must avoid the trap of waterfall workflows. Instead, embed AI + Analysts within the operational floor to create adaptive systems that learn and evolve in real time — especially when surfacing tacit knowledge (e.g., AHU mapping, PM-CM linkage).

🡺 Implication: Replace static documentation with dynamic, co-evolving models of contextual intelligence.

🔐 3. Build the Context Layer before the Algorithm

“Everyone chased algorithms. Palantir built the unsexy part: data integrations.”

Relevance to FM360: You’ve already recognized the semantic layer and tacit knowledge capture as key gaps. Like Palantir, FM360 must start with messy, siloed facilities data, tag it with meaning, and create security-aware, shareable knowledge layers.

🡺 Implication: FM360’s moat will be its deep, embedded, context-rich data fabric, not the dashboard itself.

💡 4. Principles for FM360 Vision 2030

Borrowing directly from the piece, here are 5 adaptations:

Palantir Lesson FM360 Application

Replace coordination with embedding Shift from FM reports to on-floor Field Wisdom harvesting

Make your model your moat Turn FM360’s context layer into competitive differentiation

Own the context layer Build asset-room-AHU mappings, CM/PM patterns, reliability blind spots

Refuse to compromise Say no to cosmetic dashboards without embedded sense-making

Your business model is your destiny Embrace FM as a learning ecosystem, not just a cost center

🧭 5. Why Now Is the Moment

"Transformation requires abandoning what made you successful.”

FM360 succeeded in bringing visibility to SLA. But to deliver resilience, adaptability, and value creation, Grady must now:

Reframe FM as a co-intelligence partner to clinical services.

Build learning loops, not just performance dashboards.

Treat Field Wisdom as IP, and engineers as agents of adaptive intelligence.