FM360 Living Labs: Igniting a Culture of Curiosity and Adaptive Resilience





At Grady, the FM360 Living Labs initiative is more than a technology project — it is a catalyst for cultural transformation. In the Agentic AI era, we have a historic opportunity to reimagine and reinvent  enterprise workflows to create a future-fit organization that thrives amidst change.

FM360 Living Labs provides the technology foundation — AI-augmented visibility, predictive insights, and connected intelligence — but its true value lies in cultivating the culture that turns tools into transformation. By fostering curiosity, purpose-driven exploration, and disciplined experimentation, Living Labs empowers teams to move beyond business-as-usual and embrace continuous and discontinuous improvement.

This dual focus — technology + culture — enables Grady to build adaptive resilience, strengthening the organization’s ability to anticipate, adapt, and act decisively in dynamic conditions. The result is not just operational excellence, but a triple impact:

People who are empowered to thrive, contribute meaningfully, and grow in capability.

Profits that support shared prosperity across stakeholders.

A Sustainable Planet that benefits from responsible, accountable operations.


By championing FM360 Living Labs, leadership signals a commitment to learning as a strategic advantage — turning everyday operations into opportunities for innovation, collaboration, and shared value creation.




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